Partial Outage with TW Telecom and CenturyLink

Tue Apr 24 16:28:45 UTC 2012

this belongs on outages@ no?

On Tue, Apr 24, 2012 at 12:14 PM, Chris Gotstein <chris at uplogon.com> wrote:
> CenturyLink is reporting core routing issues at this time.  Seeing the same
> issues with our DS-3, BGP stayed up, but traffic was not passing over the
> line.  Had to manually shutdown the interface to get traffic flowing over
> our other providers link.  What a mess.
>
>
> On 4/24/2012 8:22 AM, Eric C. Miller wrote:
>>
>> Morning Everyone,
>>
>>
>>
>> Yesterday between about 1900 and 2230 UTC, we had a partial drop with
>> reaching various sites through TW Telecom from our circuit in Orlando, FL.
>> The unavailable sites included Facebook, Newegg, and Godaddy. The outage did
>> not affect our Atlanta TW Telecom. I confered with a colleague who manages a
>> large customer in Apopka who said that they appeared not to be affected. His
>> circuit and ours loop to the same TW Telecom POP.
>>
>>
>>
>> But even more Murphy than that, our Centurylink secondary circuit was
>> having a routing loop issue at the same time, so while our BGP routes were
>> being advertised to world through Centurylink, the circuit was useless.
>> Centurylink aknowledged the existence of a bigger transport issue and said
>> that we weren't the only customer affected.
>>
>>
>>
>> Anybody else notice these issues or have any other insight?
>>
>>
>>
>> Thanks!
>>
>>
>>
>> Eric Miller
>
>
> --
> ---- ---- ---- ----
> Chris Gotstein, Network Engineer, U.P. Logon/Computer Connection U.P.
> http://uplogon.com | +1 906 774 4847 | chris at uplogon.com
>