ATT GigE issue on 11/19 in Kansas City

Wed Nov 30 14:21:13 UTC 2011

On Nov 29, 2011, at 8:17 PM, <comptech at kc.rr.com> wrote:

> We lost several of our GigE links to AT&T for 6 hours on 11/19, anyone else see this and get a root cause from AT&T? All I can get is that they believe a change caused the issue.
> 
We lost several (but not all) of our Optiman circuits on 11/19 at about 10:20am. We were told the root issue was that all VLANs in one of their switches had been accidentally deleted / removed. We were never able to get any additional detail (like "how") but services were restored about 16:45.