consumer DSL problems

Tue Nov 1 12:05:42 UTC 2011

On 11/01/2011 05:03 AM, Mike Reed wrote:
>
> Is there a common policy on rendering vendor-supplied CPEs unusable?
Yes if they are old.
> As a network operator to residential users, would you notify any
> potentially affected users before making such a change?
Any responsible provider would make sure to notify users before making 
the change and then not make the change until all users had been 
upgraded to a new modem...within reason of course...some customer are 
hard to reach and never respond, so at some point you just have to make 
the switch.

Regards,
Bret