IPv6 foot-dragging
Valdis.Kletnieks at vt.edu
Valdis.Kletnieks at vt.edu
Wed May 11 18:21:59 UTC 2011
On Wed, 11 May 2011 10:32:54 PDT, George Bonser said:
> 0.1% of users is a HUGE number if you have 1,000,000 subscribers. Are
> you prepared to field 1,000 helpdesk calls or lose 1,000 customers? Now
> imagine 100,000,000 subscribers. Are you ready for 10,000 support calls
> or the loss of 10,000 paying customers?
Unless you have a captive audience for customers, you probably have a churn
rate higher than 0.1% *anyhow*. And if you *do* have a captive audience, you
won't lose customers.
I would be interested in knowing if those people who say they can measure these
0.1% dips noticed anything due to the flooding and severe weather in the
midwest and southeast US in the past few weeks.
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 227 bytes
Desc: not available
URL: <http://mailman.nanog.org/pipermail/nanog/attachments/20110511/fe081efb/attachment.sig>
More information about the NANOG
mailing list