SORBS contact
Nick Hilliard
nick at foobar.org
Fri Jul 29 22:24:30 UTC 2011
On 29/07/2011 22:55, Michelle Sullivan wrote:
> Friendly or non friendly response is usually gaugable in advance by the
> tone of the initial email.
Which is usually gaugeable in advance by the tone of the customer
complaints that precipitated contact with SORBS in the first place.
Email is such a lousy medium for this. We're all much more decent people
in person than over snarky emails.
Nick
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