3Com Total Control documentation

Matt Taber matt.taber.nanog at gmail.com
Thu Jul 28 16:18:14 UTC 2011


I'm assuming you meant you recycled them.

mrt



On 7/28/2011 12:15 PM, Alex Rubenstein wrote:
> We recently dumped about 40 into a dumpster.
>
> I shed a tear.
>
>
> Sent via Blackberry while presumably driving with one hand
>
> ----- Original Message -----
> From: Matthew Black<black at csulb.edu>
> To: hectorh at pobox.com<hectorh at pobox.com>; NANOG list<nanog at nanog.org>
> Sent: Thu Jul 28 11:19:11 2011
> Subject: Re: 3Com Total Control documentation
>
> My sympathies to your unfortunate situation. The last tech probably doesn't
> want to be bothered...that's a management issue. A PortMaster 3 may solve
> your problems.
>
> I looked at 3Com Total Control about 15 years ago but know nothing about it.
> We employed US Robotics rack-mount chassis paired with Xyplex terminal
> servers. That was replaced with the Livingston PortMaster 3 (later bought by
> Lucent). Each PortMaster 3 connects to two T1 lines and a 10BaseT Ethernet,
> supporting 48 users. Use RADIUS authentication and you're all set.
>
> You can probably pick up some of those for a hundred dollars.
>
> You will need to learn about T1 phone lines and RADIUS.
>
> Best regards,
>
> matthew black
> california state university, long beach
>
>
> On Tue, 26 Jul 2011 19:35:35 -0700
>    Hector Herrera<hectorh at pobox.com>  wrote:
>> Hi,
>>
>> I have "inherited" several 3Com Total Control racks that are used to
>> provide dial-up service to rural areas.
>>
>> The racks have been running in auto-pilot for several years now and
>> the last tech's comments with regard to the racks was along the lines
>> of "I don't know".
>>
>> I would like to regain control over the network as recently the
>> outages are becoming more frequent and extended and we don't usually
>> know about it until customers call the support line a week later.
>>
>> Decommissioning the racks is not currently an option as there are no
>> other reasonable alternatives for internet service (other than
>> satellite).  The ISP being an marginal area provider is also short in
>> funds.
>>
>> I'm having a hard time finding documentation, firmware updates or
>> support for these racks.
>>
>> As far as I can tell, the current owner of the product line is
>> UTStarCom in China, but their website does not make any reference to
>> the product.
>>
>> I also found a company that sells the equipment and provides support
>> contracts, WRCA, but their pricing is out of the budget range for the
>> ISP.
>>
>> I am hoping that some of you who used to work with this equipment may
>> still have documentation CDs or firmware updates stored away
>> somewhere.
>>
>> I'm looking for any documentation, firmware updates and some help
>> figuring out which NAC goes with which NIC.
>>
>> Or perhaps you can suggest other companies that provide support for
>> the equipment at more reasonable rates.
>>
>> I would be willing to setup a public repository to help other admins.
>>
>> Thanks,
>>
>> -- 
>> Hector Herrera
>>
>>




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