Barracuda Networks is at it again: Any Suggestions as to an Alternative?

Sat Apr 9 09:37:14 UTC 2011

As do some states with automotive registration. It's a quite normal practice. 

-B

On Apr 9, 2011, at 12:19 AM, Jeffrey Lyon <jeffrey.lyon at blacklotus.net> wrote:

> Juniper does this also.
> 
> Jeff
> 
> On Fri, Apr 8, 2011 at 11:51 PM, John Palmer (NANOG Acct)
> <nanog2 at adns.net> wrote:
>> OK, its been a year since my Barracuda subscription expired. The unit still
>> stops some spam. I figured that I would go and see what they would do if I
>> tried to renew my subscription EXACTLY one year after it expired. Would
>> their renewal website say "Oh, you are at your anniversary date", and renew
>> me for a year?
>> 
>> No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did NOT
>> receive service and then for the current (upcoming year). Sorry - I don't
>> allow myself to be ripped off like that. Sorry Barracuda - you get no money
>> from me and I'll tell everyone I know about this policy of yours.
>> 
>> I posted an article about this unscrupulous practice on my blog last year at
>> http://www.john-palmer.net/wordpress/?p=46
>> 
>> My question is - does anyone have any suggestions for another e-mail
>> appliance like the Barracuda Spam Firewall that doesn't try to charge their
>> customers for time not used. I should be able to shut off the unit for a
>> year or whatever and simply renew from the point that I re-activate the unit
>> instead of having to pay for back-years that I didn't use.
>> 
>> Thanks
>> 
>> 
>> 
>> 
>> 
>> 
> 
> 
> 
> -- 
> Jeffrey Lyon, Leadership Team
> jeffrey.lyon at blacklotus.net | http://www.blacklotus.net
> Black Lotus Communications - AS32421
> First and Leading in DDoS Protection Solutions
> 