Hey Leber - you think Melissa is going to issue that refund properly or do we need to escalate this into legal actions against HE

Tue Oct 12 16:22:52 UTC 2010

They should shut down your power again for that one.

Regards, Jeff

On Tue, Oct 12, 2010 at 8:17 PM, todd glassey <tglassey at earthlink.net> wrote:
> Mike Leber - I have been waiting for a response from Melissa in your
> accounting department since she insisted I sign the VISA release in
> order to refund our money after your company violated the Co-Lo
> agreement and shut the power down to ROW 4 in Suite 1200 with no warning
> or Customer Service Response...
>
> How long is this going to take to process?
>
>
> Todd Glassey
>
>
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Jeffrey Lyon, Leadership Team
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