Hey Leber - you think Melissa is going to issue that refund properly or do we need to escalate this into legal actions against HE

Tue Oct 12 15:52:50 UTC 2010

http://tinyurl.com/275rhhu

----- Original Message -----
> From: "todd glassey" <tglassey at earthlink.net>
> To: nanog at nanog.org, mike at he.net, "Hurricane Electric LLC" <melissah at he.net>
> Sent: Tuesday, October 12, 2010 10:47:02 AM
> Subject: Hey Leber - you think Melissa is going to issue that refund properly or do we need to escalate this into
> legal actions against HE
> Mike Leber - I have been waiting for a response from Melissa in your
> accounting department since she insisted I sign the VISA release in
> order to refund our money after your company violated the Co-Lo
> agreement and shut the power down to ROW 4 in Suite 1200 with no
> warning
> or Customer Service Response...
> 
> How long is this going to take to process?
> 
> 
> Todd Glassey
> 
> 
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