Hey Leber - you think Melissa is going to issue that refund properly or do we need to escalate this into legal actions against HE

Jeff Harper jharper at well.com
Tue Oct 12 10:52:50 CDT 2010


http://tinyurl.com/275rhhu

----- Original Message -----
> From: "todd glassey" <tglassey at earthlink.net>
> To: nanog at nanog.org, mike at he.net, "Hurricane Electric LLC" <melissah at he.net>
> Sent: Tuesday, October 12, 2010 10:47:02 AM
> Subject: Hey Leber - you think Melissa is going to issue that refund properly or do we need to escalate this into
> legal actions against HE
> Mike Leber - I have been waiting for a response from Melissa in your
> accounting department since she insisted I sign the VISA release in
> order to refund our money after your company violated the Co-Lo
> agreement and shut the power down to ROW 4 in Suite 1200 with no
> warning
> or Customer Service Response...
> 
> How long is this going to take to process?
> 
> 
> Todd Glassey
> 
> 
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