Ticket/Asset Managment system
Brandon Grant
brandon at momentous.ca
Fri Feb 12 15:56:57 UTC 2010
I am currently evaluating my options for an open source trouble ticket
management system that is based on assets (the trouble ticket is opened
on a particular server, network element, etc.). Also, I am hoping to
find a tool that can tie in with SNMP software so I can have tickets
auto-generated for certain types of SNMP traps or polling failures.
Any recommendations?
So far, the best two that I have been able to find are:
1. OTRS.org
2. GLIP-project.org
Any insight would be appreciated.
Brandon
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