Comcast vs Level 3 - This time with video

Mon Dec 20 17:06:10 UTC 2010

On Mon, Dec 20, 2010 at 11:59:31AM -0500, Randy Epstein wrote:
> > A simplified explanation of the situation between Level 3 and Comcast,
> from the perspective of a Comcast customer who is asking for the same thing
> Comcast is asking for. :)
> 
> > http://www.xtranormal.com/watch/8124137/
> 
> I have to question Richard on this interaction though. There is no way 
> in hell a Comcast customer service rep would respond like that. Not at 
> least without putting you on hold 5 times and then still, wouldn't 
> know what in the hell you're talking about. In the end, the service 
> rep would tell you they need to dispatch someone to your house.

Hah, yes they did seem to skip over the usual "bad ratios? have you 
tried rebooting your cable modem?" part didn't they. I suppose I should 
have added the phrase "highly fictionalized", but Xtranormal has 
something against allowing punctuation in their descriptions, and the 
existing one was confusing enough.

FYI a bunch of people complained that the voices were hard to 
distinguish, so I did a modified version which is a little more 
intelligable. It's also linked to from the original, as part of the same 
series.

http://www.xtranormal.com/watch/8134089/

-- 
Richard A Steenbergen <ras at e-gerbil.net>       http://www.e-gerbil.net/ras
GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)