Upstream BGP community support

JC Dill jcdill.lists at gmail.com
Sat Oct 31 23:47:39 UTC 2009


Andy B. wrote:
> I tried to contact my upstream several times through different channels
> to get some background as to why they would not be able to provide us
> this service, but all we get is tickets that get closed without an
> answer. Management itself does not seem to bother either.
>   

Completely separate from your question about BGP community support 
policies, the quoted text above is a stopper for me.  Any company that 
wants my money shouldn't close tickets without an answer - about 
anything, ever.  This is a huge customer support red-flag issue for me.  
As always, YMMV.

jc





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