Using twitter as an outage notification (was: Fire, Power loss at Fisher Plaza in Seattle)
tme at americafree.tv
Sat Jul 4 08:47:58 CDT 2009
On Jul 4, 2009, at 6:17 AM, Roland Perry wrote:
> In article <786BA8C0-B534-40FF-9126-1E33BD11CB3C at americafree.tv>,
> Marshall Eubanks <tme at americafree.tv> writes
>>> That's a great idea, use some lame Web 2.0 trend to communicate with
>>> actual real life customers. </sarcasm>
>> I would assume they figured it was better than just remaining silent.
> I'm about to recommend to an organisation that it [a twitter
> account] is better than posting news of an outage on their low-
> volume website, which will get swamped when too many people poll it
> for news.
What if the outage takes out their website too ?
I don't think that their website was up, and I would guess that they
didn't have email either. That
is a bad situation to be in.
Note, BTW, that twitter itself is subject to frequent planned and
> What does the team think?
> Paying a lot more to host the website with higher "burst" capacity
> during an emergency, isn't an option.
> The only other idea I've had is to sign all the customers up to
> receive an SMS via some sort of broadcast service (the news will fit
> easily in one SMS).
> Roland Perry
CEO / AmericaFree.TV
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