Fire, Power loss at Fisher Plaza in Seattle

Fri Jul 3 23:23:20 UTC 2009

On Jul 3, 2009, at 5:11 PM, Jeffrey Lyon wrote:

> That's a great idea, use some lame Web 2.0 trend to communicate with
> actual real life customers. </sarcasm>
>

I would assume they figured it was better than just remaining silent.

Regards
Marshall

> Jeff
>
>
> On Fri, Jul 3, 2009 at 4:59 PM, Marshall Eubanks<tme at americafree.tv>  
> wrote:
>>
>> On Jul 3, 2009, at 4:29 PM, Ben Carleton wrote:
>>
>>> Yes it was.
>>>
>>> On Jul 3, 2009, at 4:29 PM, Jeffrey Lyon wrote:
>>>
>>>> Wasn't Authorize.net affected by this? We received a support ticket
>>>> about why Authorize.net is down today (I don't know either, I don't
>>>> ask too many questions).
>>>>
>>
>> Authorize.net was for a while completely off the air, and companies  
>> that
>> relied upon them
>> were not getting credit card authorizations (and, thus, no  
>> ecommerce). I
>> think it is still only
>> partially functional.
>>
>> Authorize.net has been communicating with customers mostly  
>> (entirely ?) with
>> twitter - they are
>>
>> @AuthorizeNet with a hash tab of #authorizenet
>>
>> If you go there, you will see a lot of status messages like
>>
>> #authorizenet (cont.) Do not manually submit ARB transactions b/c  
>> you run
>> the risk of your merchants being double billed.
>> 10 minutes ago from web
>>
>> (i.e., 4:47 EDT).
>>
>> You will also see a lot of posts from annoyed people if you search on
>> #authorizenet
>>
>> It's an interesting use of Web 2.0 for emergency communications.
>>
>> Regards
>> Marshall
>>
>>
>>>> Jeff
>>>>
>>>> On Fri, Jul 3, 2009 at 4:21 PM, Tomas L. Byrnes<tomb at byrneit.net>  
>>>> wrote:
>>>>>
>>>>>
>>>>>>
>>>>>> Earth is a single point of failure, where is your backup site?
>>>>>
>>>>> [TLB:] Given that all my customers are on Earth, I don't need  
>>>>> one if my
>>>>> customers also are "down".
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Jeffrey Lyon, Leadership Team
>>>> jeffrey.lyon at blacklotus.net | http://www.blacklotus.net
>>>> Black Lotus Communications of The IRC Company, Inc.
>>>>
>>>> Look for us at HostingCon 2009 in Washington, DC on August 10th -  
>>>> 12th
>>>> at Booth #401.
>>>>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
> -- 
> Jeffrey Lyon, Leadership Team
> jeffrey.lyon at blacklotus.net | http://www.blacklotus.net
> Black Lotus Communications of The IRC Company, Inc.
>
> Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th
> at Booth #401.
>
>

Regards
Marshall Eubanks
CEO / AmericaFree.TV