OOB customer communications (Re: Looking for Support Contact at Equifax)
mike at rockynet.com
Sun Apr 26 21:40:46 CDT 2009
We're experimenting with Twitter as a means to communicate anytime there
are system-wide outages (in addition to regular maintenance
notifications). Adoption is slow but I foresee growth once we really get
the word out.
Being a data and VoIP provider, certain events can effect both email and
telephone communications, so having a truly OOB method of contact is
It would be awesome if there was a service like twitter that wasn't down
as often as it is.
Anyone have a list of all xSPs using Twitter?
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