[NANOG] Installation troubles with GlobalCrossing

Mon May 19 20:35:17 UTC 2008

        The only issue I had with them recently was the aforementioned 5Mbps ICMP rate-limiting on an inappropriately sized circuit and not understanding why I thought it was inappropriate to apply that filter to circuits of any size without any thought to how it would (to a lesser extent things like network performance monitoring systems made by companies such as Avaya (RS) and InterNAP) if the 5Mbps filled up and they began dropping ICMP. (for no reason).

-Drew

-----Original Message-----
From: Erich Hohermuth [mailto:eh at profzone.ch]
Sent: Monday, May 19, 2008 7:30 AM
To: nanog at nanog.org
Subject: Re: [NANOG] Installation troubles with GlobalCrossing

Dear list,

Thanks to everyone who has respond to me by privat mails.

> I just want to ask if anyone else have major troubles to install new or
> upgrade services with Global Crossing ?

It seems that I'm not the only one who has troubles with installations
and trouble tickets in the past 12 months. I also get some offers from
competitors which promise to bring up a point two point link within 10
days.

Thanks
 Eric

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