What to do when your ISP off-shores tech support

Tomas L. Byrnes tomb at byrneit.net
Wed Dec 24 11:51:41 CST 2008


Cox Communications has fully on-shore support. Here in SD they are
actually LOCAL.

Their TS staff are responsive and courteous. I only wish their network
were more reliable. (They're better than SBC in my experience, however.)



>-----Original Message-----
>From: chaim.rieger at gmail.com [mailto:chaim.rieger at gmail.com]
>Sent: Wednesday, December 24, 2008 9:47 AM
>To: Jay Hennigan; Matthew Black
>Cc: nanog at nanog.org
>Subject: Re: What to do when your ISP off-shores tech support
>
>In socal switch to dslextreme
>
>
>------Original Message------
>From: Jay Hennigan
>To: Matthew Black
>Cc: nanog at nanog.org
>Subject: Re: What to do when your ISP off-shores tech support
>Sent: Dec 24, 2008 09:43
>
>Matthew Black wrote:
>> I've had difficulties reaching anyone with a brain
>> at my DSL provider Verizon California.
>
>Switch to a local ISP with local tech support.
>
>--
>Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
>Impulse Internet Service  -  http://www.impulse.net/
>Your local telephone and internet company - 805 884-6323 - WB6RDV
>
>
>
>Sent via BlackBerry from T-Mobile





More information about the NANOG mailing list