[NANOG] AS7132 issues in Chicago to Cogent and Teleglobe ?

Wed Apr 30 21:36:07 UTC 2008

Seeing the same here, 1st level seems clueless.

------------------------------------------------
Jeffrey Sharpe
CyberLynk Helpdesk and Support
414.858.9335 or 800.942.8022
jsharpe at cyberlynk.net
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-----Original Message-----
From: Mike Tancsa [mailto:mike at sentex.net] 
Sent: Wednesday, April 30, 2008 2:18 PM
To: nanog at nanog.org
Subject: [NANOG] AS7132 issues in Chicago to Cogent and Teleglobe ?

One of my customers (out of AS11647) is seeing a lot of packet loss to their
office in SBC's network (AS7132). The site is behind one of SBC's BASes
(67.36.65.16).  Pinging 67.36.65.16 when the path is through Cogent and
Teleglobe is showing periodic packet loss. It will be clean, and then all of
a sudden I cant ping 67.36.65.16 (and anything past it) for about 15 seconds
and then its clean again....  Both my Teleglobe and Cogent paths meet
SBC/ATT in Chicago, so I wonder if there is a common fault there or near
there ?  My customer's US operations tried opening a ticket but was not able
to get any info to SBC/ATT past first level support.

Anyone know of any issues ?

         ---Mike

--------------------------------------------------------------------
Mike Tancsa,                                      tel +1 519 651 3400
Sentex Communications,                            mike at sentex.net
Providing Internet since 1994                    www.sentex.net
Cambridge, Ontario Canada                         www.sentex.net/mike

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