ticket research
Randy Bush
randy at psg.com
Thu Sep 20 15:44:23 UTC 2007
a respected researcher (with a grad student) i trust wants to
> obtain trouble ticket logs from different networks to understand the
> nature of failures in ISP networks. we hope that this analysis will
> help us develop troubleshooting techniques.
they have some data already from abiline and a large euro telco. further,
> we can sign NDAs if needed and we'll anonymize the data before
> publishing.
they realize that such data are extremely sensitive. and also know that
they are buried in kinky databases etc. but one has to try.
( and let's try not to rat-hole on nanog about why this is good, insane,
will cause starvation in iowa, might end global warming, ... :)
if you think you might be willing to help, drop me a note and i will
introduce you. thanks.
randy
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