Reback SMS / DSL packet loss issue.
marc van hoof
mvh at marcvanhoof.com
Thu May 19 04:13:28 UTC 2005
HAHAHA...
"Redback support contract"
that's very funny...
:-/
On Wed, 18 May 2005, Stephen Fulton wrote:
>
> Justin,
>
> We're using a Redback SMS 1000 running AOS 5.0.6.33. I've only noticed the
> issue with singleton PVC/static clients. We let our maintenance contract
> with Redback expire last year, unfortunately, and I doubt management will
> approve a purchase for this issue.
>
> Thanks,
>
> Stephen Fulton | We can be quick-witted
> Systems Administrator | or very intelligent
> Toronto, Canada | but not both.
> http://www.esoteric.ca/ | -- Stephen Hawking.
>
> Justin M. Streiner wrote:
>>
>> On Wed, 18 May 2005, Stephen Fulton wrote:
>>
>>> Occasionaly clients connected via ATM PVC's experience packet loss after
>>> reconnecting due to power loss. The line sync is fine, but packet loss of
>>> between 40 - 60% occurs. Only once I've used "clear sub <subscriber>" to
>>> disconnect the session does the packet loss stop. Anyone know why that
>>> would be?
>>
>>
>> Which model of SMS is this and what version of code are you running? Also
>> how are the customers connecting to you (bridged, one PVC per
>> customer/static,
>> PPPoE, PPPoA, etc...)?
>>
>> It's been a year or so since I've had my hands on an SMS box, but I can try
>> to blow the dust off of my brain.
>>
>> Also, if you have a support contract with Redback, have you floated this
>> past their TAC?
>>
>> jms
>>
>>
>
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