Allegiance telecom boston colo down?
Eric Gauthier
eric at roxanne.org
Fri Mar 28 19:50:58 UTC 2003
> > ...then if you have a good reason to ask, they'll help you, and if
> > not, they won't. This should not surprise anybody; that's how NOCCs
> > are.
>
> I guess we'll have to wait for Allegiance customers "leak" the
> information. The leaks may not be as accurate as if the information
> came directly from Allegiance. Other providers such as AT&T, Earthlink,
> MFN, RCN have a different philosophy about providing information
> concerning their network status. Not all NOC's are the same.
Yeah, and you'll have to wait for a while since our business unit -
who is a customer and has called repeatedly both the NOC and their
sales team - has received nothing beyond "we don't know what's wrong".
Eric :)
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