MS explains

Thu Jan 25 04:40:19 UTC 2001

On Wed, 24 Jan 2001, Eric A. Hall wrote:
> At 6:30 p.m. Tuesday (PST), a Microsoft technician made a configuration
> change to the routers on the edge of Microsoft's Domain Name Server
> network.
> At approximately 5 p.m. Wednesday (PST), Microsoft removed the changes to
> the router configuration and immediately saw a massive improvement in the
> DNS network.

So basically, it took microsoft 23 hours to fix a router configuration.

-Dan