CCBSs

Sat Oct 18 15:28:02 UTC 1997

This is a rather non-topic issue, but I can't think of any other place
where people would probably be somewhat extensively familiar with the
issue.

To what extent do people use complete all-in-one so-called Customer
Care and Billing Systems, like Portal, Kenan, and similar?  Any
particularly good or bad experiences, including comparisons vis-a-vis
purpose-made systems developed in house?

Off-line replies invited/encouraged; if there are indications of
general interest, I'll produce a summary (anonymized upon request) to
the list (gee, how old-fashioned).  It would be very useful if you
could include indications of number of invoices produced as well as the
number of different products/items in the system.

Thanks.

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